![]() In the future, just open the event log to take a look at any previous IHM scan results. ![]() If the scan fails, please contact Seagate Customer Care.Īfter a scan is complete, all scan result codes will be recorded in the ADM event log. IHM has spotted some errors and a full SMART scan has been automatically triggered for your convenience. Please ensure the hard drive is properly installed in the chassis or drive tray, and perform a power cycle. Please ensure you NAS is placed on a stable surface.Įxcessive host resets have been detected. Seagate strongly advises you to test your drives using the SeaTools. Please ensure your hard drive and NAS are placed on a stable surface.Įxcessive vibration has been detected. running SeaTools, Seagate will help you to determine the true health of your disc. Please ensure the hard drive is properly installed in the chassis or drive tray, and that the tray is properly installed in your NAS.Įxcessive physical shock to the hard drive has been detected. ![]() ![]() Alternatively, go to Settings > Hardware > Fan Control to increase fan speed.Ĭonnection issue on your NAS and hard drive interface has been detected. Please ensure rear ventilation ports are not blocked, and try to lower the ambient temperature. SEAGATE SURVEILLANCE SKYHAWK AI SATA III 18TB 256MB 7200RPM-ST18000VE002 Seagate SURVEILLANCE SKYHAWK AI 8TB 10TB 12TB 16TB 18TB SATA3 Internal Desktop 3. Abnormally high operating temperature has been detected. SeaTools 5 (Windows) Use this Windows version of the SeaTools GUI to diagnose hard drives and monitor SSDs. seagate surveillance skyhawk ai sata iii 16tb 256mb 7200rpm-st16000ve002.
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